Policies & Procedures
Printing-Your approval to print your job is FINAL. It is your responsibility to ensure that there are no errors. What appears on the proof is what will be printed. ANY oversights that require your job to be reprinted will be done at YOUR expense.
Artwork-Samples are for viewing purposes ONLY and are not to be used in any way unless agreed by 951 Designs/Edmond Flores. Rights to artwork are NOT included with printing purchases unless otherwise agreed upon.
Rights to artwork- 951 Designs/Edmond Flores owns all artwork unless otherwise agreed upon or purchased. Customers are NOT entitled to any graphic designs or raw editable files.
Refunds-There are NO refunds once your job begins. If we cannot create your design to your satisfaction, then HALF of the purchase price will be refunded.The other half will be kept for time spent.
Edits/Revisions-We want you to be happy with your order, but we also need you to understand that our time and expertise is valuable. We ask that ALL edits/revisions are requested at the same time. Edits/Revisions also need to be in line with the original order, a complete revamp or new idea will be considered a new job.
30 Days- You have 30 days to pick up your order. After 30 days your order will be disposed of.
Logos-Understanding what you want as your new logo could be a hard process, simply because a logo can be created a million different ways. Our first goal is to create the concept you agree with. Once that is accomplish, then we will work on the design element to meet your satisfaction.
Time-Design time is not counted as printing time. Once artwork is approved, printing will begin the following morning.
Turnaround-Printing production is Monday through Friday on most jobs. 2-5 is needed on paper items, 2-5 days on banners, 5-8 days on screen printing, 1-2 weeks on web designs, embroidery 6-10 days.
Rush Orders- A job is considered a RUSH ORDER when requested sooner than the normal turnaround time of that particular job.
Rush Order Fee-An extra charge will be determined with accordance of the job.
Same Day Turnaround-Same day orders will be considered a RUSH ORDER
Artwork-Samples are for viewing purposes ONLY and are not to be used in any way unless agreed by 951 Designs/Edmond Flores. Rights to artwork are NOT included with printing purchases unless otherwise agreed upon.
Rights to artwork- 951 Designs/Edmond Flores owns all artwork unless otherwise agreed upon or purchased. Customers are NOT entitled to any graphic designs or raw editable files.
Refunds-There are NO refunds once your job begins. If we cannot create your design to your satisfaction, then HALF of the purchase price will be refunded.The other half will be kept for time spent.
Edits/Revisions-We want you to be happy with your order, but we also need you to understand that our time and expertise is valuable. We ask that ALL edits/revisions are requested at the same time. Edits/Revisions also need to be in line with the original order, a complete revamp or new idea will be considered a new job.
30 Days- You have 30 days to pick up your order. After 30 days your order will be disposed of.
Logos-Understanding what you want as your new logo could be a hard process, simply because a logo can be created a million different ways. Our first goal is to create the concept you agree with. Once that is accomplish, then we will work on the design element to meet your satisfaction.
Time-Design time is not counted as printing time. Once artwork is approved, printing will begin the following morning.
Turnaround-Printing production is Monday through Friday on most jobs. 2-5 is needed on paper items, 2-5 days on banners, 5-8 days on screen printing, 1-2 weeks on web designs, embroidery 6-10 days.
Rush Orders- A job is considered a RUSH ORDER when requested sooner than the normal turnaround time of that particular job.
Rush Order Fee-An extra charge will be determined with accordance of the job.
Same Day Turnaround-Same day orders will be considered a RUSH ORDER